Safety on long-distance rideshare: how QuestERide protects riders and drivers

Long-distance rideshare means hours in a car with a stranger. Trust has to be earned before the trip, not during it.

Verified on both sides
Every driver clears a Checkr background check. Every rider verifies government ID before they can bid. No anonymous accounts.

Route and price are public
Because drivers post their route publicly and riders bid on it, the trip is documented before it starts. There's no ambiguity about where you're going or what it costs.

Share your trip
Every booking generates a share link with the driver's name, vehicle, ETA, and route — send it to a friend before you leave.

24/7 support
support@questeride.com is monitored 24/7 during active trips. If something feels off, contact us — we can escalate immediately.